When Paytm listed in 2021, it was seen as a watershed moment for India’s fintech sector. Paytm was interchangeable with the UPI system; its audio boxes with a store’s QR code became ubiquitous across the country’s massive unorganised retail sector. But since its listing, the company’s journey has soured — much like its stock price. Regulatory hurdles have seemingly come in the way of its rapid progress. Most recently, the Reserve Bank of India’s strictures over several non-compliances resulted in Paytm losing both investor and employee confidence. Read Mint’s reporting of the fintech, its leadership, governance, and workplace issues here: