ATM transaction charges to go up from May 1, today — what you need to know

The RBI has allowed banks to raise ATM cash withdrawal charges, effective May 1, 2025. But customers can still make five free transactions at their bank ATMs and three at other banks in metro areas. Here's what you need to know…                                      

Jocelyn Fernandes
Updated1 May 2025, 09:13 AM IST
A customer uses an ATM to withdraw cash inside the SBI Nariman Point branch in Mumbai. The RBI has allowed banks to hike charges on ATM transactions beyond the monthly limit to  <span class='webrupee'>₹</span>23 per transaction from May 1.
A customer uses an ATM to withdraw cash inside the SBI Nariman Point branch in Mumbai. The RBI has allowed banks to hike charges on ATM transactions beyond the monthly limit to ₹23 per transaction from May 1. (Photographer: Sebastian Di Souza / Bloomberg News)

ATM transaction charges up from today: Customers, stay alert! Your automated teller machine (ATM) transaction charges are set to go up from today, May 1 onwards, with banks increasing charges by 2 for all transactions over the monthly limit.

This comes after the Reserve Bank of India (RBI) said it would allow banks to increase ATM withdrawal charges for transactions exceeding the free usage. “Beyond the free transactions, a customer may be charged a maximum fee of 23 per transaction. This shall be effective from May 1, 2025,” the RBI said in a circular on March 28.

The RBI's circular is applicable to all commercial banks, including regional rural banks (RRBs), co-operative banks, authorised ATM network operators, card payment network operators, and white-label ATM operators.

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ATM Charges Hiked: How Much Costlier?

On all transactions/withdrawals from bank ATMs beyond the monthly free use, it will now cost 23 per transaction instead of 21 each.

As of January 2025, there are 1,30,902 on-site ATMs and cash recycler machines (CRMs), and 85,804 off-site ATMs and CRMs, according to a PTI report.

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How Many Free ATM Transactions / Withdrawals Can I Make?

At present, the central bank permits five free monthly withdrawals from ATMs of your own bank, and another three from other banks in metro cities. In non-metro cities, aside from the five free ATM transactions at your own bank, you get another five transactions at other banks.

Financial (money withdrawal, deposit, etc.) and non-financial transactions (checking balance, change of PIN, etc.) are included in the monthly free transactions—whether at your bank ATM or another bank's ATM.

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Are Only ATMs Affected by Hiked Charges?

No. According to the RBI circular, banks are also allowed to apply, mutatis mutandis, the charge hike to transactions done at CRMs (other than for cash deposit transactions).

Further, the circular also said the ATM interchange fee will be decided by the ATM network. At present, the interchange fee per transaction is 17 for financial transactions and 6 for non-financial transactions in all centres.

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Why Are ATM Charges Being Hiked?

The RBI periodically updates the number of free ATM transactions and maximum charges that can be applied to a customer beyond the mandatory free usage. This is part of that revision process.

“While this hike may burden frequent ATM users, it presents a significant opportunity for Business Correspondents (BCs) and digital-first players,” Shikhar Aggarwal, Chairman, BLS E-Services told PTI.

“With ATM withdrawals becoming costlier, customers — especially in rural and semi-urban areas — will increasingly turn to MicroATMs and BC networks, which remain fee-free for transactions,” he added.

(With inputs from PTI)

Key Takeaways
  • ATM transaction charges will increase from ₹21 to ₹23 for withdrawals exceeding the free limit.
  • The RBI allows banks to apply this charge hike to both ATMs and cash recycler machines (CRMs).
  • Frequent ATM users may seek alternatives like MicroATMs and Business Correspondents to avoid fees.

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