Pahalgam terror attack: Air India on Wednesday announced that fares on flights from Srinagar to Mumbai and Delhi have been capped to ensure affordability, following terror attack in tourists in Jammu and Kashmir's Pahalgam.
“Any high fares shown on booking sites may be due to multi-stop routes or higher cabin classes, offering a mix of direct and indirect options,” said the airline in a post on X.
Stating that they remain committed to assisting all passengers during this time, the airline said, “We are also offering complimentary rescheduling and full refunds on cancellations to passengers with confirmed bookings till 30th April 2025 on these sectors.”
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Meanwhile, SpiceJet also issued an advisory.
“In light of the recent tragedy in Pahalgam, we are extending waivers on rescheduling and cancellations for travel to and from Srinagar, valid until April 30. This applies to all bookings made on or before April 22,” said the airline.
The airline added that they stand in heartfelt solidarity with the victims, their families, and all those affected during this difficult time.
Earlier in the day, Union Civil Aviation Minister Ram Mohan Naidu Kinjarapu said the government is making efforts to ensure the safe travel of tourists from Srinagar and also issued "strict instructions" to Airlines to avoid any fare surges.
“Strict instructions were given to Airline companies to avoid any fare surges, Fares are being monitored and kept at reasonable level,” said Naidu in a post on X.
He added that food and water are being provided at the airport, and an extra tent had been set up outside for those waiting.
“Between 6 AM and 12 PM today, Srinagar Airport handled 20 Departures with 3337 Pax,” the minister said, adding, “I’m personally monitoring the situation and in constant touch with Home Ministry & airline operators. This is a time for solidarity. We stand with every citizen and will ensure all support needed.”
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