Air India plane crash: IndiGo issues advisory after Ahmedabad tragedy - passengers may rebook flight, claim full refund

Operations at the Ahmedabad Airport have been severely impacted due to the recent Air India plane crash in Ahmedabad on June 12. IndiGo has issued an urgent advisory in this regard, which says that passengers are now allowed to rebook or claim a full refund via our website if their flights are impacted.

IndiGo took to social media to issue the advisory. The post reads, "Following the incident near Ahmedabad Airport and the resulting runway restrictions, flight operations are impacted. Our thoughts are with the families of those affected. We seek your kind understanding, as these are truly challenging times for everyone.

"If your flight is impacted, you may rebook or claim a full refund via our website. Our teams remain on standby across all channels to support you," the post continued.

Meanwhile, Air India has said that they are giving full cooperation to the authorities investigating this incident. “The flight, which departed from Ahmedabad at 1338 hrs, was carrying 242 passengers and crew members on board the Boeing 787-8 aircraft. Of these, 169 are Indian nationals, 53 are British nationals, 1 Canadian national, and 7 Portuguese nationals. The injured are being taken to the nearest hospitals. We have also set up a dedicated passenger hotline number 1800 5691 444 to provide more information,” their post read.

They also updated another number for foreign nationals in another tweet. “In addition to the dedicated passenger hotline number 1800 5691 444, we have added another hotline number for foreign nationals +91 8062779200. Air India requests media persons not to call the dedicated passenger hotline number,” Air India's recent X post reads.

The crash victims have been taken to the nearby civil hospital in Ahmedabad, where their family members and relatives have gathered in huge numbers.